M-taka Policy

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Effective Date: 23/04/2024

M-taka respects the privacy of our users . This Privacy Policy describes how we collect, use, disclose, and secure your personal information when you use our mobile application and services.

Information We Collect

We collect several types of information when you use the Services:

  • Personal Information: This information can identify you as an individual and may include your name, email address, phone number, location data, and any other information you choose to provide.
  • Usage Data: This information is collected automatically when you use the App and may include information about your device, your interactions with the App, and your browsing history within the App.

    • How We Use Your Information

    We use the information we collect for the following purposes:

  • To provide and improve the Services, including to facilitate waste collection and recycling, connect you with other users, and provide educational resources.
  • To personalize your experience with the App by recommending content and features that may be of interest to you.
  • To send you marketing communications, such as newsletters and promotional offers, if you choose to opt-in.
  • To analyze trends and usage patterns to improve the Services.
  • To comply with legal and regulatory requirements.

    • Disclosure of Your Information

    We may disclose your information to third-party service providers who help us operate the Services. These service providers are contractually obligated to keep your information confidential and to use it only for the purposes for which it is disclosed. We may also disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to:

  • Comply with legal process.
  • Protect our rights or property.
  • Prevent harm to you or others.

    • Data Security

    We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

    Your Choices

    You have several choices regarding your information:

  • You can access and update your personal information through the App settings.
  • You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
  • You can request to delete your information by contacting us at info@m-taka.co.ke.

    • Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the App. You are advised to review this Privacy Policy periodically for any changes.

    Contact Us

    If you have any questions or concerns about this Privacy Policy, please contact us at info@m-taka.co.ke

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